Corporate data
Define and group customers, suppliers and contacts and keep a record of every conversation. Auto-complete prevents the same item from being entered twice.
Features
Monitor your products in real time
From customer and supplier records to brand and model performance, warranty and calibration tracking: everything about a product in one place.
Effective user experience
Built around easy access, simple use and clarity, so every module can be reached without effort.
Brand and model performance
Brand and model are linked when an item is entered, so reports can compare performance and guide purchasing decisions.
Everything in one place
Related products, service records and suppliers are managed and reported from one platform, so new team members can follow earlier work easily.
Performance management
The time an item spends in technical service is recorded and shown as a percentage on lists and in reports.
Product to department link
Link items to the departments that use them and see how many items each one holds and where they are most requested.
Several organisations, one screen
Follow the items of different organisations on a single screen, including upcoming warranty ends and overdue calibration.
Supplier management
Register suppliers and link them to purchases, including an authorised contact so problems reach the right person quickly.
Warranty and calibration tracking
Warranty end and calibration intervals are stored with each item. A notice appears on screen before the date, using the lead time set in Settings.
Accessory checklists
Define questions that must be answered when an item goes to calibration, for example whether a glass panel is cracked or a temperature is within range.
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